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P: 845-689-9076
F: 845-228-8171

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Below you will find answers to the most commonly asked questions. Including Training Videos and how-to's.

You can always click CONTACT above to reach us. 

COMPUTER SOLUTIONS WEB & EMAIL CUSTOMERS SUPPORT

* How to Update Outlook for the New Servers (as of November 2017)

* How to Add your Email to Outlook and Smartphones (as of November 2017)

* DNS Settings for New Servers (as of November 2017)

* How to update GMail if you use it to connect to your website email account

 

COMMON PC ISSUES

* Power light but no video 
* Cant connect to company server 
* Cant connect to WiFi network 
* Cant connect to the Internet on any computer
* Computer running slow 
* How to burn a CD or DVD 
* How to install memory in my laptop 
* How to install memory in my desktop 
* How do a do a Windows System Restore 
* Understanding your Second Copy Backup Log 
* Understanding Cable Modem Signal Lose 
* Change Default MS Word document type  
* Using CTRL-ALT-DEL on gotomypc 
No Sound
* Running Microsoft Office Repair
* Enable sharing in Windows 7 
* Change your computers IP Address 
* Using O&O Disk Image Backup Software 
* GRC Password Complexity Test
* Windows 8 for Beinngers a quick start guide 
* Resuming a paused Carbonite Backup

 

COMMON INTERNET / EMAIL QUESTIONS

* Change Send/Receive Delay Outlook 2003/2007
* Change Send/Receive Delay Outlok 2010 
* Setup Autoresponder in Outlook
* How to Backup Outlook 2003/2007 
* How to Backup Outlook 2010 (VIDEO)
* How to Clean Up Outlook Data 
* Opening Backed up Outlook Data/Restoring
* What is Email Spooing
* Why cant people find my site in google?
* Accessing OpenDNS Web Filtering
* Setting up non-GMail email on Android
* Backing up GMail 
* Using GMail to access your business EMail account. 
* Understanding SPAM 
* How to Upload and Share a file on Dropbox.com
* Why do not all emails go through?
* Check if your Website/Email is blacklisted and request to be unblocked 
* Basic GMail Instructions
* Using Filters/Rules in GMail 
* Is Antivirus and Antimalware the same thing? Do I need both? 
* Is there a safe way to block Ads and Popups?  

HELP FOR EMAIL / HOSTING for COMPUTER SOLUTIONS HOSTED CLIENTS

NEW!  Server Email Setup Instructions as of October 2017

* NEW! New Server DNS Settings

* Email Settings
* Email Setup Instructions (VIDEO)
* SSL Email Setup Instructions
* Adding Email Accounts in Control Panel
iPhone Email Setup 
* Adding Spam Filtering
* Resource Limit Message 
* Password Protecting a Folder
* How to setup a mailing list
* OFFICE365 Andoird & iPhone Settings
* Computer Solutions Spam Filter Instructions